Returns Support
Returns, Refunds, and Exchanges
Use this page before or after purchase to understand how Kvastram handles eligible return, refund, and cancellation requests.
Cancellation
Before delivery
If your order has not shipped yet, contact support as early as possible for cancellation help.
Eligibility
After delivery
Returns and refunds depend on item condition, product type, and policy eligibility. Keep the product unworn and in original packaging.
Support
Need a response?
Include your order reference, email, and reason for the request when you contact support.
How to start a request
- Keep your order number ready.
- Review the refund policy before opening a request.
- Contact support with your order details and product issue.
- Wait for eligibility confirmation before sending anything back.
Self-serve returns
Signed-in customers can track existing return requests and open an eligible delivered order to request a new return.
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